Formal Notice-and-Action Channel · Trust & Safety

Lumiardi Portal — Reports, Abuse and Rights

Use this channel to report illegal content, copyright infringement, unauthorized use of someone’s image, content involving minors, non-consensual intimate content, fraud or violations of Lumiardi’s rules.

⚠️ Warning: In situations involving an imminent risk to anyone’s physical or sexual integrity, also contact the competent police authorities immediately.

1Select the Report Category (Required)

2Identification of the Reporting Party

Full Name *

Email for Notifications *

Phone with Area Code (Optional)

What is your relationship to the person or right concerned? *

3Identification of the Reported Content

URL / Direct Link to the Content or Profile *

ID or Username

Approximate Date of the Events (Optional)

Objective Description of the Facts and Alleged Violation *

4Guidelines for Submitting Evidence and Documents

Critical Protective Rule for Uploads

DO NOT send sexual content involving a minor or files containing unlawful material that is not necessary for the review. Whenever possible, provide only the URL, the content identification, screenshots of the metadata and enough information for technical location.

Add links to supporting documents, powers of attorney or proof of ownership in the description field above.

Accepted formats for supplementary document review by email: PDF, PNG, JPG up to 15MB.

5Formal Declaration of Responsibility

I declare, under penalty of law and on my own responsibility, that the information and documents provided here are true to the best of my knowledge and that I am formally reporting a situation I consider relevant to safety, the protection of rights or compliance with the rules and terms of the Lumiardi platform.

Governance & Compliance

Operational Structure and Service Levels (SLA)

Critical

Immediate Prioritization

Cases involving minors (CSAM), imminent physical risk, coercion or serious intimate content.

High

Within 24 hours

Image rights of the person depicted, impersonation and active financial fraud.

Moderate

Within 3 business days

Standard

Within 5 business days

General regulatory questions, requests for clarification and procedural appeals.

Lumiardi’s Core Notice-and-Action Principle

Lumiardi operates with full traceability across an auditable chain:

1. Receipt→2. Triage and Classification→3. Evidence Preservation→4. Legal/Technical Review→5. Decision and Interim Measure→6. Notification and Record

Lumiardi Portal — Reports, Abuse and Rights

Minor (ECA Digital / CSAM)

Non-Consensual Intimate Imagery (NCII)

Exploitation, Coercion or Trafficking

Fake Profile / Impersonation

Misuse of Image and Voice

Copyright Infringement

Financial / Document Fraud

Other Terms of Use Violation

Authority Request / Court Order

Operational Structure and Service Levels (SLA)

Lumiardi’s Core Notice-and-Action Principle